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FAQ

If you are a Wholesale customer, please click here for answers to your most frequently asked questions.

Q. Is your site secure?

Q. Can I save my shopping cart if I am not ready to purchase?

Q. How will you ship my item(s)?

Q. When will my order ship?

Q. Which payment methods do you accept?

Q. Are books returnable?

Q. How do I contact Landauer?

Q. How do I find out about special sales and events?

Q. Where is Landauer Publishing located?


Q. Is your site secure?
A. Yes, all credit card transactions use Secured Socket Layer (SSL) with 128-bit encryption to ensure that your information is protected.

Q. Can I save my shopping cart if I am not ready to purchase?
A. Yes! Once you have created an account and logged in, your shopping cart will be saved when you log out or leave the site. You can retrieve it when you return to the site simply by logging in. Click here to log in now.

Q. How will you ship my item(s)?
A. Most items are shipped via USPS, though occasionally we use UPS Ground Delivery or FedEx Ground, if it is more economical. If alternate shipping is availble for an item, then those options will be displayed at check-out.

Q. When will my order ship?
A. Your order will ship within 48 hours. We ship all orders Monday through Friday, 9 am to 5 pm Central time.

Q. Which payment methods do you accept?
A. We accept MasterCard, Visa, Discover and American Express.  We also accept payment via PayPal. If you prefer to pay by check, please phone us at (800) 557-2144 Monday through Friday, 9 am to 5 pm Central time, and we will be happy to take your order over the phone and ship your item as soon as we receive your payment.  All orders are payable in U.S. Dollars only.

Q. What is your return policy?
A. All sales are final. Defective products will be replaced free of charge if you notify us within 10 days of receiving your order.

Q. How do I contact Landauer?
A. You can call us toll-free at us (800) 557-2144 or send an e-mail with your questions to info@landauercorp.com. There is someone here to help you Monday through Friday, from 9 am to 5 pm (Central time).

Q. How do I find out about special sales and events?
A. Simply click here to sign-up for our email list and we will notify you of these great opportunities.

Q. Where is Landauer Publishing located?
A. Landauer Publishing is located at 3100 101st Street, Urbandale, Iowa 50322.

Call (800) 557-2144 for directions.

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